{"id":34052,"date":"2025-02-10T16:14:54","date_gmt":"2025-02-10T15:14:54","guid":{"rendered":"https:\/\/projectes.xtec.cat\/digital\/?post_type=nodes_directori&#038;p=34052"},"modified":"2025-02-10T16:14:54","modified_gmt":"2025-02-10T15:14:54","slug":"sau-servei-datencio-unificada","status":"publish","type":"nodes_directori","link":"https:\/\/projectes.xtec.cat\/digital\/directori\/sau-servei-datencio-unificada\/","title":{"rendered":"SAU (Servei d&#8217;atenci\u00f3 unificada)"},"content":{"rendered":"\n<p><span style=\"white-space-collapse: collapse; color: var(--ast-global-color-3); background-color: var(--ast-global-color-5); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif; box-sizing: inherit; font-weight: 700;\">SAU<\/span><span style=\"white-space-collapse: collapse; color: var(--ast-global-color-3); background-color: var(--ast-global-color-5); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif; font-weight: inherit;\">\u00a0(Servei d\u2019atenci\u00f3 unificada) centralitza i dona resposta a totes les\u00a0<\/span><span style=\"white-space-collapse: collapse; color: var(--ast-global-color-3); background-color: var(--ast-global-color-5); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif; box-sizing: inherit; font-weight: 700;\">incid\u00e8ncies, peticions o consultes<\/span><span style=\"white-space-collapse: collapse; color: var(--ast-global-color-3); background-color: var(--ast-global-color-5); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif; font-weight: inherit;\">\u00a0relacionades amb els<\/span><span style=\"white-space-collapse: collapse; color: var(--ast-global-color-3); background-color: var(--ast-global-color-5); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif; font-weight: inherit;\">\u00a0<\/span><span style=\"white-space-collapse: collapse; color: var(--ast-global-color-3); background-color: var(--ast-global-color-5); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif; box-sizing: inherit; font-weight: 700;\">serveis TIC<\/span><span style=\"white-space-collapse: collapse; color: var(--ast-global-color-3); background-color: var(--ast-global-color-5); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif; font-weight: inherit;\">\u00a0<\/span><span style=\"white-space-collapse: collapse; color: var(--ast-global-color-3); background-color: var(--ast-global-color-5); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif; font-weight: inherit;\">de la Generalitat de Catalunya. Aquests serveis inclouen el correcte funcionament del maquinari, programari corporatiu,\u00a0connectivitat, telefonia i atenci\u00f3 a l\u2019usuari en general.<\/span><p style=\"box-sizing: inherit; margin-block: 24px 0px; border: 0px; font-size: 18px; margin-top: 0px; margin-right: 0px; margin-left: 0px; outline: 0px; vertical-align: baseline; white-space-collapse: collapse;\">Els canals de comunicaci\u00f3 amb SAU s\u00f3n, per ordre de prefer\u00e8ncia:<\/p><ol style=\"margin-block: 24px 0px; border: 0px; margin: 0px 0px 1.5em 3em; outline: 0px; padding: 0px; vertical-align: baseline; list-style: decimal; white-space-collapse: collapse;\"><li style=\"box-sizing: inherit; border: 0px; font-style: inherit; font-weight: inherit; margin: 0px 0px 0px 1.5em; outline: 0px; vertical-align: baseline;\">Aplicaci\u00f3:\u00a0<a style=\"box-sizing: inherit; background-color: transparent; transition-property: all;\" href=\"http:\/\/pautic.gencat.cat\/\" target=\"_blank\" rel=\"noreferrer noopener\">Portal d\u2019Autoservei TIC<\/a><\/li><li style=\"box-sizing: inherit; border: 0px; font-style: inherit; font-weight: inherit; margin: 0px 0px 0px 1.5em; outline: 0px; vertical-align: baseline;\">Correu:\u00a0<a style=\"box-sizing: inherit; background-color: transparent; transition-property: all;\" href=\"mailto:sau.tic@pautic.gencat.cat\">sau.tic@pautic.gencat.cat<\/a><\/li><li style=\"box-sizing: inherit; border: 0px; font-style: inherit; font-weight: inherit; margin: 0px 0px 0px 1.5em; outline: 0px; vertical-align: baseline;\">Tel\u00e8fon: 900 82 82 82 (opci\u00f3 4)<\/li><\/ol><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/xtec.gencat.cat\/ca\/at_usuari\/suport\/serveis_i_sau\/\" target=\"_blank\" rel=\"noreferrer noopener\">M\u00e9s informaci\u00f3<\/a><\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"nodes_tipus_directori":[],"nodes_etiqueta_directori":[],"class_list":["post-34052","nodes_directori","type-nodes_directori","status-publish","hentry"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/projectes.xtec.cat\/digital\/wp-json\/wp\/v2\/nodes_directori\/34052","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/projectes.xtec.cat\/digital\/wp-json\/wp\/v2\/nodes_directori"}],"about":[{"href":"https:\/\/projectes.xtec.cat\/digital\/wp-json\/wp\/v2\/types\/nodes_directori"}],"wp:attachment":[{"href":"https:\/\/projectes.xtec.cat\/digital\/wp-json\/wp\/v2\/media?parent=34052"}],"wp:term":[{"taxonomy":"nodes_tipus_directori","embeddable":true,"href":"https:\/\/projectes.xtec.cat\/digital\/wp-json\/wp\/v2\/nodes_tipus_directori?post=34052"},{"taxonomy":"nodes_etiqueta_directori","embeddable":true,"href":"https:\/\/projectes.xtec.cat\/digital\/wp-json\/wp\/v2\/nodes_etiqueta_directori?post=34052"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}